FAQs
Frequently Asked Questions (FAQs)
Letoz embraces a bohemian aesthetic with a modern twist. Our pieces are designed for those who love to express their individuality through unique, eclectic styles that blend vibrant prints, rich textures, and effortless elegance.
We offer a detailed size guide on our product pages to help you choose the perfect fit. If you're between sizes or need additional help, feel free to contact our customer service team for personalized assistance.
We prioritize high-quality, sustainable materials in our designs, including organic cotton, linen, and eco-friendly fabrics. Each piece is crafted with care to ensure both comfort and durability.
To keep your Letoz pieces looking their best, follow the care instructions on the label. Generally, we recommend gentle washing in cold water and air drying to preserve the colors and fabric.
Yes, we accept returns and exchanges within 15 days of receipt. Items must be in their original condition and packaging. Please refer to our Returns & Exchanges policy for detailed instructions.
Orders typically ship within 1-3 business days. Delivery times vary based on your location and the shipping method selected at checkout. You will receive a tracking number once your order is on its way.
Yes, we offer international shipping to select countries. Shipping costs and delivery times will be calculated at checkout based on your location.
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the carrier’s tracking system.
Orders can be modified or canceled within 24 hours of placement. After this period, we begin processing and preparing your order for shipment, and changes may not be possible.
You can reach our customer service team through our Contact Us page, by email at info@letoz.co, or via phone at Orders@letoz.co. We’re here to help with any questions or concerns you may have.